Customer accounts

Shopify customer accounts, reimagined

Branded accounts that replace Shopify's off-site login, whilst keeping orders, returns, loyalty, and merchandising in one on-brand drawer.

Mage Accounts on-site sidebar showing orders, returns, and loyalty
  • Orders
  • Returns
  • Loyalty
  • Recently viewed
  • Saved cart
  • Featured products

Improve the logged-in customer experience

Mage integrates directly with Shopify’s Customer Accounts to deliver a fully customisable, enhanced experience, unifying loyalty, orders, and returns in one place.

Feature collections or promote events, and design the account sidebar exactly how you like with our no-code builder that empowers your entire ecom team.
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Mage VIP tiers customer account preview
Mage Accounts sidebar showing orders, loyalty, and recently-viewed products

A customer account worth logging into

Everything a returning customer needs, on your storefront and in your brand.

Everything in one account

Orders, tracking, returns, saved addresses and payment details in a single place, instead of the bare order list Shopify gives you by default.

Saved cart and recently viewed

The products someone removed from their cart or browsed last week are waiting when they log back in. Abandoned intent gets a second chance without sending an email.

Sign in without a password

One-time codes and auto-login links. Nothing to forget, no reset email to chase, and no lost session at the exact moment someone wants to buy.

On your store, not Shopify's

Customers open a drawer on your storefront rather than being sent off to a Shopify login page.

Loyalty and wishlist, same account

Points balance, tier progress and saved products sit inside the account. No need to stitch together multiple apps.

Merchandise inside the account

Feature a collection, promote a drop, or drop a content block into the sidebar. The logged-in moment becomes a placement your team controls.

Mage Canvas

Build the account, no developer required

Drag blocks into the sidebar, restyle them to your brand, and publish. Your marketing team owns the whole layout, so changing it does not wait on a sprint.

Mage Canvas account sidebar builder, showing the block list, brand colours and a live account preview

Why branded Shopify customer accounts matter

Unlock increased retention with personalized shopping experiences

More of your buyers become known customers

Removing the password removes the main reason shoppers never finish creating an account, which turns anonymous checkouts into customers you can market to.

Personalization that converts

Historical orders, zero-party data, and AI recommendations create shopping experiences tailored to each customer.

A retention channel you already paid for

Every logged-in visit is a touchpoint you bought once and can use again. Orders, saved products and recommendations sit on your domain and in your brand.

Shopify customer accounts FAQ

It sits on top of them. Customers stay on your storefront and open an account drawer rather than being sent to a separate Shopify login page, and Mage works with both classic password accounts and the newer passwordless ones.

With a one-time code sent to their email or phone, a Shop Pay prompt, an email link, or Google. There is no password to forget. Customers clicking through from a Klaviyo email or another marketing channel can be logged in automatically, so they land inside their account rather than at a sign-in form.

Three tabs: For You, Orders and Profile. Into those you can place order history and tracking, a wishlist, saved-from-cart and recently viewed products, AI product recommendations, points balance, VIP tier progress, redeemable rewards, a referral code, featured products, and your own promotional blocks. Returns run through your returns provider from the same place.

Yes. Start from a preset theme, then set your logo and individual colours for text, buttons, cards and borders, along with the typeface, the drawer width and which side it opens from. Anyone comfortable in CSS can go further with a custom stylesheet, but nothing here requires it.

Natively, because it is the same system. Points balance, VIP tier progress, available rewards and a referral code are blocks you drop into the drawer, so a customer checks their balance and redeems in the same place they track an order. It runs on your loyalty program, not a second app bolted alongside it.

No. The drawer loads asynchronously after your storefront, so it does not block the page or affect your speed scores, and it is built mobile-first. The one thing that adds any weight is a custom Google Font, which is optional.

Merchants Love Mage

Built for merchants.
Loved by customers.
Powered by loyalty.

Shawn Norris

Shawn Norris

Founder, West Coast Goalkeeping

Cannot say enough good things about the team at Mage Loyalty, one of the absolute best organizations we have ever worked with, full stop! Completely rebuilt our loyalty program, new concepts, use of loyalty, increasing user engagement, showing us where we were not valuing our best customers, just WOW, amazing team!
West Coast Goalkeeping
Sashee

Sashee

Founder, Teadrops

We are really happy with working with the Mage team and getting the loyalty program up and running. They are very responsible and professional. The upsell features are already helping with adoption!
Teadrops
Andrew Puddifoot

Andrew Puddifoot

SVP of Ecommerce, MiaDonna

Mage Loyalty is hands-down the best loyalty platform on Shopify, and the team behind it is just as exceptional as the product. When we needed customizations specific to our business, the Mage team worked directly with us to make it happen. And the wishlist feature deserves its own callout: it's the best we've come across, period.
MiaDonna