Keep loyalty data in sync with every Re:amaze conversation for faster, more personal support.
Re:amaze is an AI-powered customer service platform built for ecommerce, bringing email, live chat, social media, SMS, and voice into a single shared inbox. The Mage and Re:amaze integration keeps your loyalty data synchronised with every conversation, so your support team always knows who they are talking to.
Each customer's loyalty details appear directly in Re:amaze under Customer Attributes while your agents work a conversation. They can see the current points balance, VIP tier, personal referral link, and the date the customer joined your program, all without leaving the helpdesk. That context helps agents recognise VIPs, answer rewards questions, and deliver service that feels personal.
Here are some key highlights of the Mage and Re:amaze integration:
New and noteworthy integrations
Sync loyalty data and trigger personalized email flows based on points earned, tier changes, and referrals.
Email & SMS
Add AI-powered, profit-driven product recommendations as a one-click block inside the customer account sidebar.
Other
Reward customers for leaving reviews with photos and videos. Boost social proof while building loyalty.
Reviews & UGC
