Wavytalk The Chat Rewards: Points, Tiers, Expiry and What Points Are Worth

The Chat Rewards is Wavytalk's free points program for its thermal brushes and hair tools. Members earn 10 points for every $1 spent, rising to 15 at Trendsetter and 20 at Icon, plus points for joining, reviewing, following Wavytalk on social channels and sharing a birthday. Points are redeemed in blocks of 1,000 for a $5 e-gift card, so the base earn returns 5% and Icon returns 10% (our arithmetic). Tiers are reached at $100 and $250 of spend, and points do not expire.

Last checked on 28 October 2026 against Wavytalk's The Chat Rewards page and its FAQs, for the US store in US dollars.

This guide is written by Graeme, co-founder of Mage, a loyalty and customer accounts platform for Shopify.

The Chat Rewards at a glance

How to join The Chat Rewards

You join by creating a Wavytalk account, and an account is also needed to track and redeem points. A new member starts in the Insider tier and receives 100 points for signing up. There is no purchase requirement and no separate enrolment step.

How The Chat Rewards works, as shown on the rewards page as of 28 October 2026.

How you earn points

Points are earned only on purchases made directly on Wavytalk.com, not through other retailers. If you return an item, the points from that purchase can be deducted from your balance. Members also earn double points during their birthday month, at every tier.

Before a first purchase, a new member can collect 400 points from joining, a first review, the three social actions, the community and the survey, which is $2 of e-gift value (our arithmetic).

Referrals

Members share a link; a friend gets 35% off their first order, and the member earns points once that friend completes a qualifying purchase.

What The Chat Rewards points are worth

Wavytalk sets the exchange rate through its reward catalogue: 1,000 points buy a $5 e-gift card and 2,000 points buy a $10 e-gift card, so a point is worth half a cent. Both cards expire after 30 days and can be combined with product and order discounts. Each card carries a minimum order.

A $100 order earns 1,000 points at Insider, enough for one $5 card. The same order earns 1,500 points at Trendsetter and 2,000 at Icon, which is a $10 card. Because the earn rate doubles from Insider to Icon, tier status changes the value of the program more than any individual activity does.

The reward catalogue on the rewards page as of 28 October 2026.

How to redeem points

Members redeem from the rewards account once they have enough points. The catalogue has four rewards:

Points are applied at checkout, and they can't be applied to an order that has already been placed. Each reward carries its own rules, such as the minimum order and the 30 day expiry on the e-gift cards, behind the information icon next to its name. The rewards can be combined with product and order discounts.

Status tiers and perks

Members move up automatically when they reach the spend threshold. Wavytalk doesn't publish whether spend is counted over a year or over a lifetime, or whether a tier can be lost.

The fine print

• Points don't expire. They stay in the account until the member redeems them.
• Returns can reduce points. Points earned on a returned item may be deducted from the balance.
• An account is required. Points can't be earned, tracked or redeemed without one.
• Wavytalk.com only. Purchases through other retailers don't earn points.
• Redeem at checkout. Points can't be used retroactively on a completed order.
• E-gift cards are short-lived. Each is valid for 30 days and has a minimum order.

What stands out about The Chat Rewards

The tiers carry the economics. An Icon earns twice the points of an Insider on every dollar, so the program pays a 10% return to a customer who has spent $250 and 5% to one who has not. That is a steep ladder for a $250 threshold, and it rewards the customer who comes back.

Social and community actions earn the same as a review. A TikTok follow, a YouTube subscription, a community join and a survey are all worth 50 points, the same as a published review. Together with the 100 sign-up points and a first review, they cost $2 in e-gift value per member (our arithmetic), in exchange for a follower, a community member and survey answers.

Redemption is simple and spend-linked. There are four rewards, and the e-gift cards carry a minimum order, so redeeming points comes with another purchase.

The birthday gets two rewards. A member earns 50 points for sharing a birthday and double points during the birthday month, which gives a reason to come back in a known month.

What members should know going in:

• E-gift cards are not a long-term balance. Points never expire, but each e-gift card is valid for 30 days, so redeem when you plan to order.
• Tier rules are brief. Wavytalk doesn't publish how long spend counts for tiers or how members are downgraded.

Is The Chat Rewards worth joining?

Yes, if you plan to buy from Wavytalk at all: it costs nothing and starts with 100 points. An occasional buyer gets 5% back as e-gift cards and a birthday bonus, and should use the card within 30 days of redeeming it. A regular buyer who reaches $100 of spend earns 7.5% back, and at $250 earns 10% back plus early access and, at Icon, VIP deals and product testing. A shopper who buys Wavytalk tools mainly through other retailers earns nothing there, so it only pays to buy on Wavytalk.com.

What Shopify brands can learn from The Chat Rewards

The Chat Rewards is a compact program built around a hair tools catalogue, and four mechanics are worth copying:

1. Make the tier multiplier the headline. One earn rule that rises from 10 to 15 to 20 points per $1 is easy for a member to understand and gives them a reason to spend the next $100. In Mage, VIP tiers can carry points multipliers such as 1.5x, 2x or 3x, and progress can run on a calendar year, a rolling year or lifetime.
2. Pay small amounts for social and community actions. Equal 50 point rewards for follows, a community join and a survey cost little and build the audience. Mage has social rules for following or sharing on a platform, where you enter the profile URL, and custom actions on Growth and above.
3. Tie fixed-value rewards to a minimum order. A minimum order on each e-gift card protects margin and nudges the basket upward. Mage's fixed-amount rewards have a points cost, a discount amount and a minimum purchase.
4. Reward the birthday twice. A one-off points bonus and a double points month give a reason to return. Mage has a Birthday Bonus that customers earn once a year after saving their birthday, and Bonus Points Campaigns can run multipliers on top.

If you're building a points and tiers loyalty program on Shopify, Mage covers the structure above: points with fixed-amount rewards and minimum purchase, VIP tiers with multipliers and tier entry rewards, social and birthday earning, referrals and configurable points expiry.

Frequently asked questions

Do Wavytalk rewards points expire? No. Points stay in your account until you redeem them for a reward.

How many points do I need for a $5 e-gift card at Wavytalk? 1,000 points, and the card carries a minimum order. A $10 e-gift card costs 2,000 points.

How do I get birthday points on Wavytalk? Enter your birthday in your rewards account at least one day in advance, then log in on your birthday to receive 50 points. No purchase is required, and members also earn double points during their birthday month.

How do I move up a tier? You move up automatically when you reach the spend threshold: $100 for Trendsetter and $250 for Icon.

Can I use points on an order I've already placed? No. Points must be redeemed at checkout and can't be applied to a completed order.

How does the Wavytalk referral program work? Share your referral link. Your friend gets 35% off their first order, and you earn reward points once they complete a qualifying purchase.